Privacy Policy

The information and images on this website are for general purposes only. Product colors, textures, and finishes may vary due to natural wood characteristics and handcrafted processes. Dhamini Wood Works is not responsible for any errors, omissions, or technical issues on the site, nor for any losses or damages arising from the use of this website. All content, designs, and images are the property of Dhamini Wood Works and cannot be copied or used without permission.

Dhamini Wood Works collects basic information such as your name, email, phone number, and order details to provide our services and improve your experience. We use this information only to process orders, respond to inquiries, and enhance our website. We do not sell or share your personal data with unrelated third parties.

We may use cookies to improve site performance and user experience. You can disable them anytime in your browser. By using our website, you agree to this Privacy Policy.

1. Introduction

• State that Dhamini Wood Works values user privacy.

• Mention the purpose of the Privacy Policy.

2. Information You Collect

• Personal details: name, phone number, email.

• Order information: address, product preferences, payment details.

• Communication data: messages sent through forms, WhatsApp, or email.

• Technical data: IP address, browser type, device info, pages visited.

• Cookies: basic tracking cookies for performance and analytics.

3. How You Use the Information

• To process and deliver customer orders.

• To respond to inquiries and customer support requests.

• To improve products, services, and website experience.

• To send updates, quotes, or promotions (only if users agree).

• For security and fraud prevention.

4. Sharing of Information

• With delivery partners for shipping orders.

• With payment gateways to process transactions.

• With third-party tools required for website function (hosting, analytics).

• Clarify that you do not sell or share data with advertisers.

5. Cookies & Tracking Tools

• Explain that cookies are used to:

  • Improve site performance

  • Save user preferences

  • Analyze website traffic

• State that users can disable cookies anytime in their browser.

6. Data Protection & Security

• Basic measures taken to secure personal information.

• Limited access to personal data within the company.

7. User Rights

• Users can:

  • Request to view their personal data

  • Ask for corrections or updates

  • Request deletion of information

  • Opt out of promotional messages

8. Third-Party Links

• Your site may contain external links (e.g., social media, payment portals).

• Clarify that Dhamini Wood Works is not responsible for those sites' privacy practices.

9. Children’s Privacy

• Optional: State that the site is not intended for children under 13 (or local age rule).

10. Policy Updates

• Mention that the Privacy Policy may be updated over time.

• Continued use of the site means acceptance of changes.

11. Contact Information

• Provide updated contact details for privacy-related questions:

  • Email

  • Phone number

  • Address (optional)