Terms & Conditions

The information and images on this website are for general purposes only. Product colors, textures, and finishes may vary due to natural wood characteristics and handcrafted processes. Dhamini Wood Works is not responsible for any errors, omissions, or technical issues on the site, nor for any losses or damages arising from the use of this website. All content, designs, and images are the property of Dhamini Wood Works and cannot be copied or used without permission.

By using the Dhamini Wood Works website, you agree to the following basic terms and conditions:

1. Use of Website

You may browse this website for personal and non-commercial purposes only. You agree not to misuse, copy, or distribute any content without permission.

2. Product Information

All product descriptions, images, and pricing are provided for general reference. Actual products may vary due to natural wood characteristics and handcrafted processes.

3. Orders & Payments

All orders are subject to availability and confirmation. Prices may change without prior notice. Payment must be completed before production or delivery (unless agreed otherwise).

4. Returns & Refunds

Return or refund eligibility depends on product condition and company policies. Custom or made-to-order items may not be refundable. Please contact us for support.

5. Limitation of Liability

Dhamini Wood Works is not liable for any direct or indirect damages resulting from use of this website, product variations, or technical issues.

6. External Links

We may provide links to third-party sites for convenience. We do not control or endorse their content.

7. Intellectual Property

All logos, images, text, designs, and website content are owned by Dhamini Wood Works and cannot be copied or reused without written permission.

8. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the website means you accept the updated terms.

1. Introduction

• Company name: Dhamini Wood Works

• Purpose of the Terms & Conditions

• Statement that using the website means users accept these terms

2. Website Usage Rules

• Website can be used for personal browsing and ordering

• Users must not misuse content, images, or designs

• No unauthorized downloading, copying, or resale of materials

3. Product Descriptions & Variations

• All products are handcrafted

• Natural variations in color, grain, finish, and measurements may occur

• Images on the site are for reference only

• Actual product may differ due to wood characteristics

4. Orders & Payments

• Order acceptance is confirmed only after payment (unless specified otherwise)

• Pricing can change anytime without notice

• Custom orders may require advance payment

• Taxes and delivery charges may apply

5. Custom / Made-to-Order Items

• Custom designs, sizes, and finishes are made based on user inputs

• No return/refund for custom-made items

• Production timelines may vary based on complexity

6. Shipping, Delivery & Pickup

• Estimated delivery timelines

• Possible delays due to logistics, raw material issues, or weather

• Company is not responsible for damages caused after delivery

• Inspection by customers recommended during delivery

7. Returns, Refunds & Cancellations

• Conditions for returns (if allowed)

• Non-returnable items: custom-made or personalized products

• Refund timelines and processing rules

• Cancellation policy before production starts

8. Warranty & Service

• Warranty coverage (if applicable)

• Exclusions: water damage, misuse, wear & tear, modifications by third parties

9. Limitation of Liability

• Dhamini Wood Works is not responsible for:

  • Website errors

  • Delayed deliveries

  • Product color/texture differences

  • Any indirect or consequential loss

10. Intellectual Property Rights

• All images, product designs, logos, and content belong to Dhamini Wood Works

• No copying, reproduction, or commercial use without written permission

11. Third-Party Links

• Any external website links are not controlled or endorsed by Dhamini Wood Works

• Users visit third-party links at their own risk

12. Privacy & User Data

• Basic information collected for orders and communication

• Data will not be shared without permission

• Link to a full Privacy Policy (optional)

13. Governing Law

• Terms governed by Indian law

• Disputes handled under the jurisdiction of local courts

14. Updates to Terms

• The company may change or update T&C anytime

• Continued website use means users accept new terms

15. Contact Information

• Customer support phone number

• Email address

• Physical workshop/store address (optional)